Frequently Asked Questions
Everything you need to know before your visit. If you have a question not answered here, we are always available on WhatsApp.
General
Where is Goa Unisex Wellness Zone located?
We are located at Hoshiarpur Village, Sector 51, Noida, Uttar Pradesh 201301. Easy to reach from Sector 50, 51, 52 and surrounding areas.
What are your operating hours?
We are open 7 days a week, from 9:00 AM to 9:00 PM. Appointments are recommended to guarantee your preferred time slot.
Is this a unisex centre?
Yes, Goa Wellness Zone warmly welcomes men, women, and couples. We have separate treatment rooms for individual guests and dedicated couple suites.
Do I need to book in advance?
Advance booking is strongly recommended to avoid disappointment, especially on weekends and evenings. You can book via WhatsApp, phone, or our online booking form.
Treatments
What treatments do you offer?
We offer 27+ wellness treatments including Swedish Massage, Deep Tissue Massage, Thai Massage, Aroma Oil Massage, Hot Stone Massage, Couple Massage, Ayurvedic Massage, Body Polishing, Reflexology, and many more. View our full Services menu for details.
How long are the sessions?
Most sessions are available in 45, 60, 75, or 90-minute durations depending on the treatment. Wellness packages range from 90 minutes to a full day experience.
Can I request a specific therapist?
Yes, you may request your preferred therapist subject to availability. We recommend mentioning this at the time of booking.
What should I wear for my treatment?
We provide disposable undergarments where needed. Our therapists always maintain complete modesty with professional draping throughout every session.
Hygiene & Safety
What are your hygiene standards?
We maintain hospital-grade hygiene protocols. All linens, towels, and materials are fresh for every single guest. Treatment rooms are thoroughly sanitized between all appointments using medical-grade disinfectants.
Are the oils used natural and safe?
Yes. We use only premium-grade, dermatologically tested therapeutic oils sourced from reputable suppliers. Guests with known allergies or skin sensitivities are requested to inform us at the time of booking.
Do you accommodate medical conditions?
Please inform us of any medical conditions, injuries, recent surgeries, or allergies when booking. Our therapists will adapt the treatment appropriately and will decline to treat conditions that require medical attention.
Booking & Policies
How do I book an appointment?
You can book via WhatsApp (+91 98210 25811), call us directly, or use our online booking form at /book. We confirm all appointments within 30 minutes during business hours.
What is your cancellation policy?
We request at least 4 hours advance notice for cancellations or rescheduling. Late cancellations (under 4 hours) may incur a 50% session fee to respect our therapists' allocated time.
Do you offer gift vouchers?
Yes, we offer beautifully presented gift vouchers for any service or package value. Please contact us on WhatsApp to arrange a gift voucher for your loved ones.
What payment methods are accepted?
We accept cash, UPI (GPay, PhonePe, Paytm), and bank transfers. Card payments may be available — please confirm at the time of booking.
Still Have Questions?
Our team is available daily from 9 AM to 9 PM. Reach us on WhatsApp for the fastest response.
Ask on WhatsApp